Support & Services

Support Options

Our experienced technicians are here to answer your questions or, when necessary, research an answer for you. NOTE: Your company must be enrolled in our software subscription service to receive technical support.

Phone: (800) 454-CADD
Submit Support Case: Submit Online
Search the SolidWorks Forums

About Our Support

Give your design team the tools and resources they need to design better products. As a Subscription Service Program member, you receive automatic upgrades to the latest versions of SolidWorks software, live technical support from Graphics Systems Corp., as well as requested software enhancements.
>> View more on Graphics Systems Support

Design Analysis Consulting

Sim3's goal is to assist companies that design and manufacturer their own products through design validation, finite element analysis (FEA), computational fluid dynamics (CFD), and other analysis testing.
>> View more on Sim3 Engineering Consulting

Data Management Consulting

The Product Data Team works with companies by implementing leading data management systems, such as SolidWorks Enterprise PDM, to easily manage workflows, secure product data, and control file revisions.
>> View more on the Product Data Team

Other Consulting Services

Graphics Systems and Sterling Engineering partner to jointly meet customer needs for top-notch talent on a contract, contract-to-hire and direct hire basis. In business for over 40 years, Sterling Engineering's focus on engineering and technician disciplines has solidified the in-depth knowledge, industry expertise, and robust employee pipeline it takes to rapidly deliver ideal candidates for even the most difficult-to-fill requirements.
>> View more on our Other Consulting Services

Installation Help

In order to make the installation process easier, Graphics Systems has several tips on making the installation process easier. Also, we have a step-by-step guide for installing SolidWorks Composer.
>> View more on Installing SolidWorks Products